If you are part of any Facebook driver group, you have likely heard about Vibe Rides, a ridesharing company that basically promotes itself as the party friendly Uber and Lyft, that is claiming to have a launch party on Friday, here in Houston. While I am a champion of new rideshares coming to town, I do not want ya’ll to end up up signing up for a company that may be out there for your personal info. I have dug deeper on this one, and really have not found much.
Here’s the deal about Vibe Rides:
Every single person has promoted Vibe Rides in these local Facebook groups are not drivers in Houston. This really comes off as a red flag and gives off a bad vibe (pun intended).
From what I can gather though, Vibe Rides is really a MLM scheme. They promise you can make passive income by referring both drivers and riders to Vibe Rides. On their website, they state you can make money every time a driver or rider you referred takes a ride, and from their referrals.
These “spammers,” are not truly spammers, but rather people who bought into Vibe Rides in order to promote it. While it is possible to make money, similar to Herbalife, Avon, etc., only a select few will actually be able to make it to the big leagues. Already, we have seen over a dozen of these come in to the groups. (I have blocked quite a few from the groups I run.) These promoters show off fancy advertising, wrapped cars to “legitimize” the business. That does not persuade me to sign up. Anyone with enough cash can do the same.
It should be noted that Uber and Lyft used referral marketing as well (and still do.) The difference is, that one time payout you get from each rider/driver.
I decided to reach out to Vibe Rides for comment, but guess what? It has been over 48 hours and I have not heard from them. To me, that is a huge red flag. I sent a email through both their driver and rider support channels. If they contact me, I will update this page, but riders especially are not going to like the slow support, which will end up hurting them.
A couple other things I can’t find on their website:
Rates (this is really important)
Insurance information (TNC companies in Texas must provide insurance for drivers)
I did find on TDLR that they are licensed to do business here in Texas, (which means they should be providing insurance) but their license expires in May. Why have they not renewed? It can be for a number of reasons, such as TDLR may not allow a license to be renewed this far out. Remember how those “promoters” tried to legitimize the company by showing fancy advertising? Showing that they are licensed to do business here in Texas, would of been the best way to legitimize Vibe Rides.
It should also be noted that Vibe Rides has been acquired by a company called “ibummerang”. Is the TDLR license still valid based on it is another company now?
Will I sign up for Vibe Rides?
As you may or may not know , I will never, never recommend a product or service that I do not use myself. MLM’s fall at the bottom of my list of companies I want to deal with by default. As stated earlier, support is non existent or really slow. (Vibe Rides claims to be ready to launch, so support should be working faster right?).
As of this writing, I will only sign up for Vibe Rides if riders start talking about it and I recommend you hold off on it as well. I for one.
P.S. Any rider that tries to get you to sign up on the spot, is simply trying to put you under their MLM pyramid. The real riders are the ones who mention it, but do not give you any kind of referral link.
I really do hope that Vibe Rides can break into the Houston market. Time will tell, but like the now defunct Get Me, they are going to learn quickly that customers happiness truly matters. (Get Me struggled with making the app reliable when Uber and Lyft left Austin, and eventually lost the market to the rideshares that came a few weeks later because customers were not happy, with the app) Vibe Rides lack of support really reminds me of that. Don’t get me wrong, Get Me was awesome for drivers. They paid us Taxi rates, but they also responded to our inquiries in a timely fashion. Michael V. (the Houston Manager) would also respond personally a lot of the time. That’s the difference.
We give Vibe Rides a 1 star review, meaning, you probably shouldn’t sign up.